Order Cancellation and Refund Policy
At Easy-Coc.com, we strive to provide the best possible service to our customers. If for any reason you need to cancel your order or request a refund, please review the following policy:
Order Cancellation:
- Orders can be canceled within 8 hours of placement without incurring any fees.
- To cancel an order, please contact our customer service team as soon as possible with your order details.
- Orders canceled after 8 hours may be subject to a cancellation fee, which will be determined based on the order status and any costs incurred by Easy-Coc.com.
Refund Policy:
- Refunds will be issued for canceled orders within 7-10 business days from the date of cancellation.
- If an item arrives damaged or defective, please contact us within 48 hours of receipt to arrange for a replacement or refund.
- Refunds for returned items that are in new, unused condition will be processed within 7-10 business days of receipt.
- Shipping fees are non-refundable unless the return is due to an error on our part.
- Refunds will be issued to the original payment method used for the purchase.
How to Request a Cancellation or Refund:
- To cancel an order or request a refund, please contact our customer service team at [insert contact information] with your order details.
- Please provide a brief explanation for the cancellation or refund request to help us improve our service.
Policy Updates:
- Easy-Coc.com reserves the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting to the website.
If you have any questions or concerns about our Order Cancellation and Refund Policy, please don’t hesitate to contact us. Your satisfaction is our top priority.
Thank you for choosing Easy-Coc.com.